I purchased a programmer, but it does not seem to work

If you purchased one of our programmers, they will either light up green, or red indicating success or failure. If your programmer came with a pigtail attached, it MUST be used for that programmer to work. If you purchased multiple programmers, do not use a pigtail from one on another.

If you are unable to get the programmer to light up green when it is done, please email us with your order number, a short description of your issue, and the two digit code being flashed by the red light on the programmer. It will flash a two digit code over and over. For example:

two flashes, short pause, four flashes long pause....(repeats over and over) = Error code "24"